Frequently Asked Questions
Short, direct answers to what people ask us most. If something is missing, write to us and we will add it.
Using SoulChat
You can start chatting immediately from any browser, on desktop or mobile, with no signup. Pick a companion from the gallery, say hello, and the conversation begins. If you want to keep your history and memory across devices, create a free account — it takes an email address and nothing else.
Memory, privacy, and the app
Your companion remembers what you tell her — your name, your stories, the things you said last week — and uses that context in later conversations. Conversations are private and are not used to train third-party models. The iOS app shares the same account and the same memory as the web version, so you can start on your laptop and continue on your phone.
Frequently Asked Questions
Is SoulChat free?
Yes. You can try a few messages with no signup, and after registering for free you get a daily message allowance. VIP is optional and adds voice messages, selfies, and a deeper memory.
Does my AI companion remember past conversations?
Yes. SoulChat has a long-term memory system: your companion recalls details from earlier chats — your name, your work, things you were worried about — so you never have to start over.
Is SoulChat available on iPhone?
Yes, there is an iOS app on the App Store. The web version works in any mobile browser and shares the same account, companions, and memory.
Are my conversations private?
Your chats are private and stay between you and your companion. We do not sell your data. You can delete your account and its conversation history at any time.
Can I create my own AI companion?
Yes. You can write your own character — name, personality, and greeting — and chat with it alongside the hand-written cast.
How do I cancel VIP?
Cancel from your account settings at any time. Your companions and history remain; you simply return to the free tier at the end of the billing period.